Gondola Shelving FAQ: 20 Questions Answered

This FAQ answers the 20 questions buyers ask most about gondola shelving, with links to deeper guides. If yours isn't here, call (609) 635-3005.

Basics

1. What is gondola shelving?

A modular steel shelving system used on retail sales floors. See what is gondola shelving.

2. Who uses it?

Convenience, grocery, pharmacy, hardware, pet, gift, smoke, liquor and many other stores.

3. What's the difference between single- and double-sided?

Single-sided goes against a wall. Double-sided stands as an island. See comparison.

4. What's the difference between a starter and an add-on?

A starter has its own uprights. An add-on shares an upright with the unit beside it. See starter vs. add-on.

Sizing and planning

5. What sizes are available?

Heights, widths and depths vary. See dimensions and heights compared.

6. How do I measure my store?

See how to measure your store.

7. How many sections do I need?

See the planning formula.

8. How wide should aisles be?

See aisle width guidelines.

9. What shelf depth should I choose?

See shelf depth guide.

Buying

10. New or used?

Both work. See new vs. used. To request used, use our used shelving page. Used units are sold as-is.

11. Do you ship nationwide?

Yes. Orders over $1,000 ship free.

12. Is there a warranty?

New units include a 1-year limited warranty.

13. Can I mix colors?

You can, but matching within a run looks best. See colors.

14. Are parts compatible across brands?

Not always. See compatibility.

15. What happens if my order arrives damaged?

Note it on the delivery receipt, take photos and contact us right away. See freight checklist.

Using your shelving

16. How much weight can a shelf hold?

It depends on the model. See weight capacity.

17. How do I assemble it?

See assembly guide.

18. How do I adjust shelf heights?

See how to adjust shelf heights.

19. How do I clean and maintain it?

See cleaning guide and touch-up guide.

20. Does it need to be anchored?

Tall units generally should be. See shelving safety.

Still have questions?

Call (609) 635-3005 or use our contact page. Browse gondola shelving.