Privacy Policy
Effective November 2, 2026
Gondola Shelving ("we", "us") operates gondola-shelving.com. This Privacy Policy explains what personal information we collect, how we use it and the choices you have.
Information we collect
- Contact and order details: name, email, phone number, billing and shipping address, and company name.
- Payment information: payments are processed by our payment providers through Shopify checkout. We do not store full card numbers.
- Account information: if you create an account, your login details and order history.
- Communications: messages, quote requests and support inquiries you send us.
- Device and usage information: IP address, browser type, pages viewed and how you interact with the site, collected through cookies and similar technologies.
How we use information
- To process orders, arrange shipping and handle returns, warranty and support requests.
- To respond to quote requests and questions.
- To send order updates and, where permitted, marketing messages you can opt out of at any time.
- To measure and improve our site, products and advertising.
- To prevent fraud, protect security and comply with legal obligations.
How we share information
We share information with service providers that help us run the store, such as Shopify (our e-commerce platform), payment processors, shipping and freight carriers, and analytics and advertising partners. They may use the information only to provide services to us or as described in their own privacy notices. We may also disclose information to comply with law, respond to legal requests, or protect our rights, and in connection with a business sale or merger. We do not sell your personal information for money.
Cookies and advertising
We and our partners use cookies and similar technologies to keep the site working, remember your cart and understand how the site is used. We may also use them to show relevant ads on other sites. You can control cookies in your browser settings. Where required, you can opt out of sharing for targeted advertising on our Your Privacy Choices page. We also respect the Global Privacy Control signal where applicable.
Your rights and choices
Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, and to opt out of targeted advertising. To make a request, contact us using the details below. We may need to verify your identity before responding. You can unsubscribe from marketing emails at any time using the link in the email.
Security and retention
We use reasonable safeguards to protect information, but no method of transmission or storage is completely secure. We keep information as long as needed to provide our services, meet legal and accounting requirements, resolve disputes and enforce our agreements.
Children
Our site is intended for business and adult customers and is not directed to children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact us
Gondola Shelving
875 Industrial Hwy, Unit 8
Cinnaminson, NJ 08077
Phone: 1-800-680-4080
Email: support@gondola-shelving.com